🔒 Privacy Policy
Last updated: May 18, 2026
Nafixo operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect
We may collect or process the following categories of personal information depending on how you interact with the Services:
- Contact details — name, address, billing & shipping address, phone number, and email address
- Financial information — payment card information, transaction details, form of payment, and payment confirmation
- Account information — username, password, security questions, preferences and settings
- Transaction information — items you view, add to cart, wishlist, purchase, return, exchange or cancel
- Communications — information you include in customer support inquiries
- Device information — device type, browser, IP address, and unique identifiers
- Usage information — how and when you interact with or navigate the Services
Personal Information Sources
- Directly from you — when you create an account, visit or use the Services, or communicate with us
- Automatically — from your device via cookies and similar technologies when you use our services
- From our service providers — when they collect or process your personal information on our behalf
- From our partners or other third parties
How We Use Your Personal Information
- Provide & Improve the Services — process payments, fulfill orders, manage your account, arrange shipping, facilitate returns, and create a personalized shopping experience
- Marketing & Advertising — send promotional communications by email or text, and show relevant online advertisements
- Security & Fraud Prevention — authenticate accounts, detect fraudulent activity, and secure our services
- Communicating with You — provide customer support and maintain our business relationship
- Legal Reasons — comply with applicable law, respond to legal process, and enforce our terms or policies
How We Disclose Personal Information
- With vendors and third parties who perform services on our behalf (payment processing, data analytics, customer support, cloud storage, fulfillment and shipping)
- With business and marketing partners to provide advertising services
- When you direct or consent to our disclosure to third parties
- With our affiliates or within our corporate group
- In connection with a business transaction, to comply with legal obligations, or to protect our rights and users
Third Party Websites & Links
The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security of those sites. We recommend reviewing their privacy policies before providing any personal information.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority. If you believe a child has provided us their information, please contact us to have it deleted.
Security & Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no security system is perfect. We recommend not using unsecure channels to communicate sensitive information. We retain your personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, and resolve disputes.
Your Rights & Choices
- Right to Access / Know — request access to personal information we hold about you
- Right to Delete — request deletion of personal information we maintain
- Right to Correct — request correction of inaccurate personal information
- Right of Portability — receive a copy of your personal information in certain circumstances
- Communication Preferences — opt out of promotional emails at any time via the unsubscribe link
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing requests.
International Transfers
We may transfer, store, and process your personal information outside the country you live in. Where required, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the revised policy on this page and update the “Last updated” date.
Contact Us
For any questions about this Privacy Policy or to exercise your rights:
📍 Deira, Dubai, United Arab Emirates